SHIPPING & RETURNS
SHIPPING POLICY
We offer standard ground shipping via FedEx for all orders placed through our online store. While we try to ship all orders as quickly as possible, please note that processing delays may occur during sales events and peak shopping periods.
If you need to receive your package by a specific date, please contact customer service for help in choosing the right shipping method to get it there on time.
STANDARD GROUND SHIPPING
$0 - $74.00
$75 and up
$9
Free
Hawaii & Alaska
$0 - $100
$100.01 - $200
$200.01 - $300
$300.01 - $400
$400.01 - $500
$500.01 - $600
$600.01 - $700
$700.01 - $800
$800.01 and up
$20
$35
$50
$65
$80
$95
$110
$125
$140
RETURN & EXCHANGE POLICY
All returns made without proper return authorization will not be accepted. Returned items must be made within 30 days of the delivery date.
All returns must be in unused and resalable condition to be accepted. We reserve the right to determine the salability of the returned item(s).
Refund will be issued within 5 days of accepted return. Please allow 2 billing cycles for refunds to appear on your credit card statement.
YUKO USA
1860 W. Carson St. Suite 103,
Torrance, CA 90501
Returns sent without prior notice will not be processed.
Please contact customer service before sending your return.
Return shipping labels are only provided if we have sent the wrong item(s) or if the item(s) arrived damaged. For all other return reasons, please return the item at your own expense.